Responsible Gaming
Introduction
At elnaz.co.nz, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. Gambling always carries the risk of losing money, and the odds are always in favour of the house.
We encourage all players to set limits, play within their means, and seek help if gambling becomes a concern.
Age Verification
Online gaming in New Zealand is strictly for individuals aged 18 years and over. It is illegal for anyone under this age to participate in gambling activities.
All licensed online casinos and pokies providers are required to verify the age and identity of their players. If you are under 18, you must not register or play on any gambling website.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Spending more time and money on gambling than intended
- Hiding gambling activities from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Neglecting work, study, family, or social responsibilities
- Experiencing mood swings or irritability when unable to gamble
- Lying about the amount of time or money spent gambling
- Feeling unable to stop or control your gambling habits
- Using gambling as a solution to financial problems
If you recognise any of these signs in yourself or someone you know, reach out for support immediately.
Self-Help Tools
Responsible gaming platforms offer practical tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose during a gaming session
- Time Limits: Set automatic session timers to remind you when you've been playing for a set duration
- Reality Checks: Request pop-up reminders during play to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from online gambling platforms
- Account Cooling-Off: Take a break from gambling for a specified period
Most licensed online casinos and pokies sites operating in New Zealand provide these tools as standard. Use them proactively to maintain control over your gaming.
Support Organizations
If you're struggling with problem gambling, professional help is available. Here are trusted support organisations:
New Zealand
- Gambling Helpline (Aotearoa New Zealand)
Phone: 0800 654 655 (Free, confidential, available 24/7)
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation
Phone: 09 302 0616
Website: www.pgf.nz
International Support (for players outside NZ)
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
These organisations provide free, confidential support and advice. Seeking help is a sign of strength, not weakness.
Take Action Today
If gambling is causing you harm – whether financial, emotional, or social – please reach out for help now. You don't have to struggle alone.
Contact the Gambling Helpline on 0800 654 655 or visit www.gamblinghelpline.co.nz for free, confidential support available 24/7.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to seek help.